Orthodontic Treatment Coordinator

Job Overview

We are seeking a dynamic and compassionate Orthodontic Treatment Coordinator to join our dedicated orthodontic team. In this vital role, you will serve as the primary point of contact for patients undergoing orthodontic treatment, guiding them through their journey with professionalism and enthusiasm. Your energetic approach will help foster a positive patient experience, ensuring clear communication, efficient scheduling, and seamless administrative support. If you thrive in a fast-paced environment and are passionate about helping people achieve their best smile, this is the perfect opportunity for you!

Responsibilities

• Welcome patients warmly and manage all aspects of patient communication via phone, email, and in-person interactions.
• Educate patients about orthodontic treatment plans, procedures, and financial options with clarity and enthusiasm.
• Schedule appointments efficiently using patient management software and coordinate treatment timelines to optimize clinic flow.
• Process payments, and assist with health insurance inquiries while maintaining strict confidentiality of patient information.
• Support clinical staff by managing electronic health records (EHR), updating patient files accurately, and ensuring compliance with health regulation policies.
• Follow up with patients regarding appointment reminders, treatment progress, and post-treatment care instructions.
• Maintain a friendly, professional office environment by handling administrative tasks such as typing reports, managing correspondence, and supporting overall office operations.

Qualifications

• Proven experience in a dental office setting, preferably within orthodontics.
• Strong knowledge of Microsoft Office applications and proficiency in using patient management software.
• Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations.
• Familiarity with health regulation policies, and health insurance processes.
• Ability to handle sensitive information discreetly while maintaining patient confidentiality at all times.
• Skilled in phone communication, client interaction, and managing electronic health records efficiently.
• Strong organizational skills with accurate typing speed to support administrative duties effectively.

Join us to make a meaningful difference in patients’ lives while working in a vibrant team environment that values your energy and dedication!

Pay: From $25.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Life insurance
• Paid time off

Work Location: In person