Orthodontic Treatment Coordinator

Overview

This energetic position offers the opportunity to work closely with patients and orthodontists to coordinate treatment plans, manage patient flow, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced environment and are passionate about helping others achieve confident smiles, this is the perfect role for you!

Responsibilities

• Act as the primary point of contact for patients, guiding them through treatment processes and answering their questions with enthusiasm and clarity
• Schedule appointments efficiently using patient management software
• Assist in explaining treatment options, financial arrangements, and insurance procedures to patients with transparency and patience
• Maintain strict adherence to health regulation policies and confidentiality standards while handling sensitive patient information

Skills

• Proven experience in a medical office setting with strong knowledge of healthcare regulations and patient confidentiality protocols
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes
• Excellent customer service skills with the ability to communicate effectively over the phone and in person
• Strong organizational skills including accurate typing speed and attention to detail
• Ability to multitask efficiently in a busy clinical environment while maintaining professionalism and a positive attitude

This role offers an exciting opportunity to be part of a dedicated team committed to transforming smiles while supporting your professional growth. We value proactive individuals who are eager to make a difference every day!

Benefits:

• Health insurance
• Paid time off
• Paid training

Work Location: In person