Orthodontic Treatment Coordinator

Job description:

We are seeking a highly motivated and organized individual to join our team as an Orthodontic Treatment Coordinator. As a Treatment Coordinator, you will play a pivotal role by ensuring that our patients have a smooth and positive experience during the initial consultation until they start orthodontic treatment. You will serve as a liaison between the orthodontist, patients, and other dental offices to facilitate the consultation process and provide exceptional customer service.

Responsibilities:

- Greet patients and make them feel comfortable during their visits.

- Take initial records on patients, including intra-oral scanning, photographs and x-rays.

- Conduct initial consultations and explain orthodontic treatment options to patients and their families.

- Present treatment fee’s to patients, including discussing payment plans

- Answer questions regarding treatment plans, procedures, and financial aspects of orthodontic care.

- Communicate with other general dentist and dental specialist offices to coordinate treatment planning.

- Work closely with the orthodontist to develop individualized treatment plans for patients.

- Educate patients on oral hygiene practices and provide instructions for maintaining braces or other orthodontic appliances.

- Maintain accurate and up-to-date patient records using orthodontic practice management software.

- Schedule observation appointments for patients that are not ready to begin orthodontic treatment

- Be responsible for all new and recall patients that have consultations but have not yet started orthodontic treatment.

Qualifications:

- At least 1 year as an Orthodontic Treatment Coordinator experience is a requirement.

- High school diploma or equivalent; additional education or certification in dental assisting or dental office management is a plus.

-Ortho2 Edge practice management software experience is a plus

- Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients of all ages.

- Strong organizational skills and attention to detail.

- Proficiency in using orthodontic practice management software and computer skills.

- Knowledge of orthodontic terminology, treatment procedures, and appliances.

- Understanding of insurance policies and procedures related to dental or orthodontic claims.

- Ability to multitask and work in a fast-paced environment.

- Compassionate and patient-oriented approach to patient care.

Benefits:

· Consistent hours

· Competitive pay

· PTO/sick time

· Paid Holidays

· 4 day work week

· Discounted orthodontic treatment

· Team unity

· Great doctor

· Fun & private office

***Please note: due to the sensitive nature of working in healthcare, we run background checks after we offer the position and before the start date***

Job Type: Monday-Thursday

Benefits:

• Employee discount
• Paid sick time
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Thursday

Ability to commute/relocate:

• Arvada, CO 80005: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Orthodontic: 1 year (Preferred)

Work Location: In person

Pay: $24.00 - $27.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Work Location: In person