Orthodontic Office Manager

Orthodontic Office Manager -

Straight Set Orthodontics is seeking an experienced and motivated Office Manager to lead daily operations at our Lower East Side location. We are a modern, fast-paced orthodontic practice built on culture, systems, accountability, and excellence. This role is ideal for a strong leader who not only supports a team, but helps them grow, perform, and succeed. We are a multi-location practice that is rapidly growing!

We expect a lot from our team members and give a lot in return. If you are enthusiastic, organized, people-focused, and thrive in a leadership role, we’d love to meet you.

Key Responsibilities

• Lead, supervise, and support all front office and clinical team members
• Foster a positive, professional, and patient-focused office culture
• Maintain a clean, safe, and compliant clinical environment
• Establish, implement, and enforce healthcare policies and operational procedures
• Conduct and document monthly performance reviews with staff
• Manage inventory, supplies, and track all operational expenses
• Oversee daily office operations including:
• Patient flow and interactions
• Scheduling and forecasting
• Daily decision-making and problem solving
• Processing and paying operational bills
• Create and manage staff and doctor schedules
• Develop and execute onboarding, training, and development plans for new team members

Qualifications

• Previous experience in customer service (required)
• At least 1 year of management experience (required)
• At least 1 year of dental / ortho management experience (required)
• Strong leadership and team-building skills
• Excellent organizational and time-management abilities
• Clear, professional written and verbal communication skills
• Ability to lead with accountability, empathy, and confidence

Job Details

• Job Type: Full-Time
• Pay: $25.00 – $30.00 per hour (based on experience)

Schedule:

• 8-hour shifts
• Monday through Friday
• Weekend availability

Work Location:

• On-site

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401(k)
• Paid time off

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Are you available to work saturdays?

Experience:

• management: 1 year (Required)
• Microsoft Office: 1 year (Required)
• Orthodontic or Dental: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person