Office Manager - Pediatric Dental Practice

Office Manager

Pediatric Dental Practice | Full-Time

Salary: $45,000 - $85,000 + Performance Bonuses

Benefits: Health Insurance, PTO, Paid Holidays, Retirement Options, Professional

Development

Lead a Practice Where Smiles Begin

We're looking for an exceptional Office Manager to help lead a growing pediatric dental

practice that provides outstanding care in a fun, welcoming, and family-centered

environment. If you're a natural leader who enjoys building teams, creating efficient

systems, and delivering an incredible patient experience, we'd love to meet you.

This role is much more than office administration. You'll serve as a key leader within the

practice, partnering with doctors and team members to drive operational excellence,

support staff development, and ensure every patient and family receives remarkable

service.

What You'll Do

Team Leadership

Lead, develop, and inspire a high-performing administrative team by:

* Hiring, onboarding, and training team members

* Managing schedules, PTO requests, and staffing coverage

* Coaching employees and fostering a positive workplace culture

* Leading team meetings and supporting professional growth

* Addressing workplace concerns with professionalism and empathy

Patient Experience & Practice Operations

Create a seamless patient journey from first call to treatment completion by:

* Overseeing scheduling and recall systems

* Supporting front desk operations when needed

* Ensuring exceptional customer service for patients and families

* Coordinating communication with referring offices and community partners

* Assisting families with treatment planning and financial arrangements

Revenue Cycle & Insurance Management

Ensure healthy financial performance through:

* Insurance verification and claims management

*Accounts receivable oversight and collections follow-up

*Payment posting and patient billing accuracy

*Monitoring outstanding claims and reimbursement activity

* Supporting treatment financing discussions

Financial & Business Administration

Help guide the practice's operational success by:

* Managing daily deposits and financial reporting

*Tracking production, collections, and KPIs

* Assisting with budgeting and expense monitoring

* Coordinating payroll information and employee time tracking

* Communicating with ownership, accountants, and payroll providers

Compliance & Office Management

Maintain a safe, compliant, and efficient workplace by:

* Ensuring HIPAA, OSHA, and applicable regulatory compliance

* Managing employee and patient records

* Coordinating credentialing and re-credentialing

* Overseeing vendor relationships and facility maintenance

* Managing office inventory, supplies, and operational processes

Special Projects

Support practice growth through initiatives such as:

* Hospital and operating room scheduling

*Student shadowing and educational programs

* Staff appreciation events and team-building activities

* Process improvement and strategic growth initiatives

What We're Looking For

Required Qualifications

✅ 3+ years in a dental office supervisory or leadership role

✅ Strong knowledge of dental insurance, billing, claims, and collections

✅ Experience leading and developing employees

✅ Excellent organizational, communication, and problem-solving skills

✅ Proficiency with Microsoft Office and dental practice software

✅ Bachelor's degree in Business, Healthcare Management, or related field may be

considered in combination with management experience from another industry.

Preferred Qualifications

* Pediatric dentistry experience

* Experience with Dentrix, Eaglesoft, Open Dental, or similar systems

* Knowledge of hospital dentistry and operating-room scheduling

Who Thrives Here?

You are:

* A confident and approachable leader

*Highly organized and detail-oriented

* Comfortable managing multiple priorities

* Passionate about helping children and families

*Solutions-focused and proactive

* Motivated by growth, teamwork, and continuous improvement

Why Join Us?

At our practice, you'll have the opportunity to make a meaningful impact every day.

You'll work alongside a dedicated team that values collaboration, kindness,

accountability, and exceptional patient care. We invest in our people and believe that a

great patient experience starts with a great employee experience.

Benefits Include

*Competitive Salary

* Performance-Based Bonus Opportunities

* Health Insurance

* Paid Time Off

* Paid Holidays

* Retirement Plan Options

* Professional Development Support

* Supportive, Family-Oriented Culture

Ready to Apply?

If you're an experienced dental leader looking for your next opportunity, or an emerging

management professional eager to build a career in healthcare operations, we'd love to

hear from you.

Submit your resume and a brief cover letter explaining why you'd be a great fit for

our team.

We are proud to be an Equal Opportunity Employer and are committed to creating an

inclusive workplace for all team members.

Pay: $45,000.00 - $85,000.00 per year

Work Location: In person