Office Manager or Treatment Coordinator

We're looking for an experienced, personable, organized and motivated Office Manager/ Treatment Coordinator to join or dental practice.

The ideal candidate is someone who enjoys working with patients and can help create an organized, efficient, and welcoming office environment.

Treatment Coordinator Responsibilities

• Present and explain treatment plans clearly and confidently
• Help patients understand recommended treatment and financing options
• Discuss fees, insurance benefits, and payment arrangements
• Follow up with patients who have unscheduled treatment
• Coordinate appointments and treatment scheduling
• Help maximize the practice schedule and reduce cancellations
• Communicate effectively with doctors, clinical staff, and patients
• Maintain accurate treatment and financial records
• Provide an exceptional patient experience from consultation through completion of treatment

Office Manager Responsibilities

Depending on experience, responsibilities may include:

• Overseeing daily office operations
• Managing and supporting front-office staff
• Coordinating schedules and staffing
• Insurance claims and account receivables
• Patient billing and collections
• Managing outstanding treatment and recall
• Monitoring practice production and collections
• Helping maintain office policies and procedures
• Staff training and performance support
• Ordering supplies and coordinating vendors
• Helping maintain compliance with OSHA and HIPAA
• Working with the doctor/owner to improve efficiency and patient experience

Ideal Candidate

• Previous dental office experience required
• Treatment coordination and/or dental office management experience preferred
• Strong understanding of dental terminology and treatment
• Familiarity with dental insurance and financing
• Excellent communication and interpersional skills
• Professional, confident, and friendly
• Highly organized and detail-oriented
• Comfortable discussing treatment fees and financial arrangements
• Able to work independently while being strong team player
• Experience with Open Dental is a plus

What we offer

• Competitive compensation
• Paid holidays
• Medical and vision benefits
• 401K
• Supportive and professional work environment
• Opportunity for growth and advancement

We are looking for someone who wants to become an important part of our team and help our practice grow, not simply someone who wants to fill a position.

If you are confident, organized, patient-focused, and passionate about dentistry, we would love to hear from you.

Please send your resume and a brief introduction.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance

Work Location: In person