Office Administrator / Dental Lab Case Coordinator

Company: Crowns R Us Dental Lab
Job Type: Full-Time
Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Job Description

Crowns R Us Dental Lab is looking for a reliable, punctual, highly organized, and detail-oriented Office Administrator to join our team!

We are seeking a motivated individual who can multitask, communicate professionally, and help keep our daily operations running smoothly.

The ideal candidate must be dependable, have excellent attention to detail, and be comfortable working in a fast-paced dental laboratory environment.

Key Responsibilities

• Receive, unbox, and accurately log incoming dental cases into our computer system.
• Review incoming cases and lab prescriptions to ensure all necessary information is provided.
• Communicate with dental offices regarding missing information, case questions, and special instructions.
• Troubleshoot case-related issues by coordinating with dental offices and our laboratory technicians.
• Answer incoming phone calls and respond to emails professionally and promptly.
• Track cases and follow up with dental offices when additional information is needed.
• Help ensure cases are processed accurately and on schedule.
• Maintain organized records and assist with general administrative and office duties.
• Work closely with the laboratory team to ensure smooth daily operations.

Qualifications & Requirements

• Must be reliable, punctual, and have excellent attendance.
• Strong attention to detail and accuracy is essential.
• Excellent communication and customer service skills.
• Ability to multitask and prioritize responsibilities in a busy environment.
• Strong organizational and problem-solving skills.
• Comfortable using computers and learning new software.
• Professional, friendly, and positive attitude.
• Ability to work independently and as part of a team.
• Previous dental office or dental laboratory experience is a plus, but not required.
• Willingness to learn and take initiative.

What We're Looking For

We are looking for someone who takes pride in their work, pays close attention to the small details, and understands the importance of accuracy and communication.

Dependability is extremely important for this position. We need someone who arrives on time, stays organized, follows through on responsibilities, and helps our team provide excellent service to our dental offices.

Work Schedule

Monday – Friday | 8:00 AM – 5:00 PM

Full-time, in-person position.

How to Apply

If you are dependable, organized, detail-oriented, and enjoy working in a team environment, we would love to hear from you!

Apply today to join the Crowns R Us Dental Lab team!

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)

Work Location: In person