Front Office Patient Coordinator

An established dental practice in Liberty, Missouri is seeking a Front Office Patient Coordinator to join our team. We are looking for someone who is dependable, detail-oriented, and brings a positive, outgoing attitude to patient interactions. This role is ideal for someone who takes initiative, stays organized, and thrives in a fast-paced environment while delivering a high level of customer service.

This position focuses on front office administration and patient coordination. Responsibilities include, but are not limited to:

• Greeting patients and managing check-in/check-out processes efficiently
• Entering and organizing patient paperwork with accuracy
• Answering and managing incoming phone calls with professionalism
• Scheduling and confirming patient appointments with attention to detail
• Determining and communicating patient financial portions
• Preparing and organizing new patient paperwork to support efficient appointments
• Managing schedule changes, cancellations, and last-minute openings effectively
• Communicating clearly with patients regarding appointments and financial expectations
• Supporting overall front office workflow and daily operations
• Creating a welcoming and professional first impression for all patients
• Addressing patient questions and concerns with confidence and care
• Building rapport with patients to support long-term relationships

Previous experience with dental software and procedures is preferred but not required; we are willing to train the right candidate who is motivated and eager to learn. The hours for this position will be:

Monday: 6:45 AM - 4:15 PM

Tuesday: 8:00 AM - 5:15 PM

Wednesday: 6:45 AM - 4:15 PM

Thursday: 8:00 AM - 5:15 PM

Friday: 7:00 AM - 11:15 AM

Skills/Qualifications: Telephone Skills, Verbal Communication, Multi-tasking, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management

Job Type: Full-time

Job Type: Full-time

Benefits:

• Dental insurance

Work Location: In person