Front Office Coordinator

Job Description

Dental Front Office Coordinator

Compensation: Varies based on Experience

Employment type: Full-time

Summary:
Peoria Dental is looking for an enthusiastic, personable, positive front office coordinator to join our team. Our dental office focuses on high-quality dental and customer service. We are a modern and state-of-the-art family dental practice. This is a team-oriented, friendly and caring work environment. You need to be knowledgeable about all aspects of insurance, including billing, EOB, claims, account receivable and collections. You will work closely with patients in presenting treatment plans and financial options to help them receive the treatment they need.

Skills:
- Solid dental administrative experience, good customer service and a mature, calm demeanor are essential skills for this position
- Greeting and receiving patients, making financial arrangements, answering telephones with proper telephone etiquette, screening and directing calls, responding to patient needs and questions regarding dental procedures and follow up on appointments
- Check-in and check-out of patients, scheduling patients and ensuring patient info is up to date and accurate
- Collect co-pays and past due balance on date of service, present financial treatment plans, facilitate effective patient flow of scheduling patients
- Identify, reference and apply insurance coverage and billing while performing basic computer functions

Requirements:
Dental experience preferred
Excellent communication skills and warm personality
Demonstrates knowledge of effective scheduling
Demonstrates and promotes superior customer service skills
Works well under pressure and ability to multi-task
Exercise knowledge of dental terminology preferred
Experience with, and proficiency in, electronic medical records, Dentrix Ascend software, insurance verification

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience:

• Dental office: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person