Front Office Coordinator

Job Title: Front Office Coordinator
Practice: Lohr Family Dentistry
Location: Sioux City, IA 51104
Job Type: Full-time
Schedule: 8-hour day shift, Monday–Friday
Work Location: In person

Join Our Team!

Do you want to join a dynamic team of motivated and caring professionals?
Do you want to have fun at work?
Do you want job security and a collaborative working environment while helping create an excellent patient experience?

If so, Lohr Family Dentistry is looking for a Front Office Coordinator to be the welcoming face and organizational hub of our practice!

About Us

Lohr Family Dentistry is a busy, patient-focused dental practice dedicated to providing high-quality care in a warm, family-oriented environment. We value teamwork, positivity, and efficiency, and we strive to make every patient interaction a great experience.

Position Overview

As our Front Office Coordinator, you will play a vital role in creating a smooth, friendly, and professional experience for our patients from the moment they walk in or call our office. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering exceptional customer service.

Responsibilities & Duties

• Greet and welcome patients in a warm and friendly manner
• Update and verify patient information at check-in
• Answer phones and schedule patient appointments
• Confirm appointments via phone and text using Dentrix and Weave
• Verify insurance benefits and provide patient estimates
• Process insurance claims and pre-authorizations
• Collect payments at the time of service
• Accurately enter insurance, cash, credit card, and check payments
• Manage incoming mail, email, and communication with referring offices
• Print reports, scan documents, and maintain organized patient records

Qualifications & Skills

• Strong work ethic and ability to thrive in a busy office environment
• Positive attitude and team-oriented mindset
• Excellent communication and customer service skills
• Compassionate and patient-focused approach
• Strong attention to detail and organizational skills
• Ability to multitask and manage time efficiently
• Experience with dental software (Dentrix) and patient communication platforms (Weave) preferred

If you are someone who enjoys staying organized, helping others, and being part of a supportive, upbeat team, we would love to meet you and have you join Lohr Family Dentistry!

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person