Front Office Coordinator

Front Office Coordinator

Summary

Bailey & Wright Dentistry is seeking a full-time, motivated team player with medical and/or dental front office experience. The Front Office Coordinator is responsible for various tasks that help the office run smoothly; examples include scheduling patients, entering treatment, collecting payment, creating treatment plans, and gathering insurance information. This individual should be a team player, possess strong problem-solving skills, and maintain a “solutions-oriented” approach.

Responsibilities

• Assist with patient check-in/check-out process
• Answer office phones and schedule patient appointments
• Monitor and respond to office e-mail in a timely manner
• Generate treatment estimate(s) and/or patient invoice(s) prior to patient check-out
• Collect, post, and manage patient account payments
• Gather insurance information and verify benefits
• Respond to insurance denials and issues
• Review patient billing
• Assist with various clerical duties as required (eg, sort and file paperwork; pull, file and organize patient charts)
• Compliance with all company policies and procedures, including confidentiality and HIPAA guidelines, at all times
• Adherence to all office procedures relating to Coronavirus and adaptation of enhanced PPE
• Perform additional duties as required

Qualifications

• High school diploma or G.E.D. equivalent
• Ability to communicate clearly and effectively
• Ability to multitask quickly and efficiently
• Strong attention to organization and detail
• Experience with Dentrix software is a plus
• Previous experience in a dental office is preferred but not required
• Familiarity with medical and insurance terminology is a plus

Bailey & Wright Dentistry offers a competitive benefits package. Strong references will be required.

• Recruiters, please do not contact this job poster
• Do NOT contact us with unsolicited services or offers

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Paid time off
• Uniform allowance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person