Front Office Assistant

We are seeking an experienced, professional, and personable Front Desk Receptionist to join our growing dental practice. The ideal candidate will have at least 2+ years of front office experience in a dental office and be committed to providing exceptional customer service while ensuring the daily operations of the front desk run smoothly.

Responsibilities

• Greet patients warmly and provide an outstanding first impression.
• Answer and manage incoming phone calls professionally.
• Schedule and confirm patient appointments.
• Check patients in and out efficiently.
• Verify dental insurance eligibility and benefits.
• Post insurance payments accurately.
• Manage patient accounts, including billing, balances, and payment collections.
• Process insurance claims and follow up on outstanding claims when needed.
• Maintain accurate patient records using Dentrix software.
• Coordinate with the clinical team to ensure a seamless patient experience.
• Handle confidential patient information in accordance with HIPAA regulations.

Qualifications

• Minimum of 2+ years of dental front office experience (required).
• Proficiency with Dentrix dental practice management software (required).
• Strong knowledge of dental insurance verification, posting insurance payments, and patient account management.
• Excellent communication and customer service skills.
• Experience with insurance claims, aging reports, and claim follow-up
• Comfortable using Dentrix attachments and clearinghouse features
• Strong attention to detail and organizational skills
• Friendly, professional, and patient-focused
• Reliable, dependable, and able to work well as part of a team
• Willingness to learn is a must!Strong organizational skills with the ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Reliable, dependable, and detail-oriented.

What We Offer

• Competitive pay based on experience.
• Supportive and friendly team environment.

If you are a highly experienced dental front office professional who takes pride in delivering outstanding patient care and exceptional customer service, we would love to hear from you. Please submit your resume for consideration.

Pay: $20.00 - $26.00 per hour

Expected hours: 32.0 – 34.0 per week

Work Location: In person