Front Desk Receptionist / Treatment Coordinator

Company: Kids Dentist Plus

Locations: Greater Sacramento Area (Arden, Citrus Heights, Elk Grove, Folsom, Sacramento, Natomas & more!)

Join the Team!!

Are you a "People Person" with a passion for making others smile? Kids Dentist Plus is a premier, fast-paced dental group that has been a staple of the Sacramento community. We are currently expanding our administrative and patient support teams! Whether you are a financial expert, an insurance guru, or a friendly communicator looking to jumpstart a career, we have a path for you.

Explore Your Career Path:

1. Call Center & Customer Service Representative

• The Role: Join our high-energy central hub! You are the first voice our patients hear. You’ll handle a high volume of inbound calls, assist with scheduling, and solve problems with a smile in your voice.
• Requirements: Superb telephone etiquette and a proactive attitude. Bilingual is a plus! We provide paid training for those looking to enter the dental field.

2. Front Office Receptionist (FO)

• The Role: The face of our local practice! You’ll manage busy appointment schedules, handle insurance claims, and keep the office running like a well-oiled machine.
• Requirements: Friendly personality and a reliable schedule. Willing to train motivated individuals from hospitality or retail backgrounds!

3. General Treatment Coordinator (TC)

• The Role: You are the bridge between clinical recommendations and the patient’s health! You’ll handle treatment planning, discuss finances comfortably, and use your sales skills to help patients navigate their care.
• Requirements: 2+ years of TC experience and strong knowledge of PPO/HMO insurance.

4. Orthodontic Treatment Coordinator (Ortho TC)

• The Role: Specialize in the world of smiles! You will focus specifically on Ortho consultations, explaining long-term treatment plans (braces/Invisalign), managing Ortho-specific insurance, and setting up payment contracts.
• Requirements: Previous Orthodontic or high-level sales/consultation experience preferred. Must be comfortable discussing large-scale treatment plans and financing.

The Kids Dentist Plus Advantage

• Culture First: We believe in a work environment where you can thrive. We use state-of-the-art technology to make your job easier so you can focus on the patient.
• Career Growth: We don't just offer jobs; we offer careers. Many of our team members have been with us for years, moving from entry-level roles into leadership.
• Stability: With our established network of offices, we offer the security of a large company with the tight-knit "family feel" of a local practice.

Availability & Logistics

• Schedule: Generally Monday–Friday (8:00 am – 5:30 pm) with rotating or occasional Saturdays.
• Flexibility: Front Office and TC roles may involve commuting between our beautiful Greater Sacramento offices. Call Center positions are in-person at our central hub.
• Full-Time: 40 hours per week preferred.

Benefits That Make You Smile

• Competitive Compensation & Paid Training
• Full Medical, Dental, and Vision Insurance
• Retirement Plan
• Life Insurance
• Paid Time Off (PTO) and Clear Room for Growth

Ready to start your journey?

We value your personal growth and professional ambition. Join a team that celebrates your success!

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Work Location: In person