Front Desk Receptionist - Orthodontist

STABLE Orthodontics is an independent, boutique orthodontic office for children and adults. We proudly care for patients in a welcoming environment, and we strive to create positive interactions that will enhance our community.

STABLE Orthodontics is growing! We are actively searching for an individual to serve as a concierge to coordinate communications with patients and families at our office. The ideal candidate is dedicated to the care and happiness of our patients, has a friendly and approachable demeanor, is organized and detail oriented, and who can prioritize completing tasks. If you’re searching for a rewarding role that blends your charismatic personality with your passion for helping people, then we want to connect with you!

Major Duties and Responsibilities

• Welcome patients and families warmly and check them in/out for appointments.
• Manage incoming calls, voicemails, and office email communications with pleasant greetings and using professional language.
• Navigate and utilize electronic patient management software.
• Book, confirm, and organize meetings and appointments.
• Manage mail and deliveries and maintain office supplies.
• Verify insurance benefits for patients who will present for initial examination.
• Verify health history is completed for patients prior to initial examination.
• Generate reports and follow-up with all potential leads, referrals, and marketing efforts to aid in the acquisition of new patients.
• Maintain confidentiality of patient information.

Minor Duties and Responsibilities

• Participate in strategic planning meetings and help execute growth initiatives.
• Assist in scheduling, planning, and participating in local marketing efforts and community events.
• Assist in creating, managing, and posting to social media accounts for the office.
• Assist with taking payments for outstanding balances.

Skills and Abilities

• Exceptional work ethic, trustworthiness, and attention to detail.
• Friendly/bubbly personality. Fast-learner, team player, and adaptable to change.
• High emotional intelligence, and the ability to connect with people.
• Excellent written and verbal communication skills to ensure all communications are error-free.
• High level of computer literacy, including proficiency in Microsoft Office Suite and other relevant software applications.
• Ability to manage time effectively, multi-task, and prioritize work.

**If you are interested in this position please email [email protected] with your desired start date and pay rate per hour.

Pay: From $18.00 per hour

Benefits:

• 401(k) matching
• Opportunities for advancement
• Paid time off

Work Location: In person