Front Desk Receptionist

We are hiring a dedicated and friendly Dental Front Desk Receptionist to serve as the first point of contact for our patients. The ideal candidate will possess excellent communication skills and a passion for providing great patient service. This role involves managing patient interactions, coordinating treatment appointments, verifying insurance, and maintaining accurate medical records within a fast-paced environment.

Duties

• Greet patients warmly and professionally, establishing a welcoming atmosphere upon arrival.
• Schedule and confirm appointments efficiently. Manage the daily appointment schedule for the doctor and hygienist.
• Verify insurance coverage and benefits.
• Manage patient check-in and check-out, including updating electronic health records and collecting payments.
• Handle multi-line phone systems with professionalism, providing clear and courteous communication to patients and providers.
• Review documentation for accuracy, including intake forms, medical history updates, and insurance information.
• Maintain organized medical records and ensure confidentiality in accordance with HIPAA standards.

Requirements

• Proven experience in a dental office or healthcare administrative setting with strong front desk responsibilities.
• Familiarity with dental terminology and insurance verification processes.
• Knowledge of HIPAA regulations to ensure patient privacy and data security.
• Excellent customer service skills with the ability to handle sensitive situations professionally.
• Ability to multitask efficiently in a busy clinic environment while maintaining attention to detail.

Join our team as a Dental Front Desk Receptionist and contribute to delivering exceptional patient care through organized operations and compassionate service!

**Must speak and write in English and Spanish fluently.**

Office Hours:
Mon, Tues, Thurs: 8:10am-5:30pm
Wed: 9:40am-7pm
Sat: 7:40am-12pm (every Saturday)

Pay: $17.00 - $20.00 per hour

Expected hours: 39.0 – 40.0 per week

Benefits:

• Employee discount
• Paid time off

Application Question(s):

• Are you available to work all the dates listed: Monday to Thursday and Saturday mornings?

Experience:

• Healthcare: 1 year (Preferred)
• front desk or customer service: 1 year (Preferred)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person