Front Desk Receptionist for Private General Dental Office

Job Overview
We are seeking a dynamic and detail-oriented Front Desk Receptionist to join our family privately owned dental practice. In this role, you will be the friendly face and efficient administrative support that ensures smooth daily operations. Your energetic approach will help manage patient interactions, insurance processes, and clinic coordination seamlessly. This position offers an exciting opportunity to utilize your administrative expertise while providing exceptional patient service. Your proactive attitude and organizational skills will be vital in delivering top-tier care and support to our patients and team members alike.

Duties

• Greet patients warmly, schedule appointments, and manage patient check-in/check-out procedures with professionalism and enthusiasm
• Verify insurance coverage, process claims, and handle dental billing
• Review and update patient records
• Provide excellent customer service via phone communication, addressing patient inquiries about dental nsurance benefits and appointment scheduling

Requirements

• Proven experience in a dental office environment with strong front desk and administrative skills
• Excellent communication skills with professional phone etiquette and customer service orientation
• Clinic experience or dental clinic background is highly desirable to understand clinical workflows and documentation requirements
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail
• Knowledge of clinical confidentiality policies and health information management standards
• Knowledge of computer skills including using Microsoft Outlook, Word, and Excel. Scanning and importing documents into Open Dental practice management software. Downloading documents from email into patient files.

Join us to be part of a dedicated team committed to delivering exceptional dental care through outstanding administrative support!

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person