Front Desk Receptionist for Dental office

Overview

Join a dynamic growing Dental practice as a Front Desk Receptionist, where you will be the welcoming face and first point of contact for our patients. This energetic role offers an exciting opportunity to combine exceptional customer service with vital administrative support, ensuring smooth daily operations. Your enthusiasm and organizational skills will help create a positive experience for every patient while maintaining efficient clinic workflows. If you thrive in a fast-paced environment and are passionate about healthcare support, this position is perfect for you!

Responsibilities

• Greet patients warmly and professionally upon arrival, establishing a friendly and welcoming atmosphere
• Manage patient check-in and check-out processes using Open Dental and NexHealth
• Schedule appointments accurately Open Dental software.
• Completely verify dental insurance coverage a day prior to patiet's appointment.
• Process payments accurately and handle collections with attention to detail and accuracy.
• Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and proper documentation review
• Answer multi-line phone systems with excellent phone etiquette, addressing inquiries promptly and professionally
• Assist with administrative tasks as requested by the Administrative staff.

Requirements

• Proven experience in a dental front desk role, with strong clerical and administrative skills
• Full famlilarity of Dental terminology and very confident in entering and presenting treatment plans, while checking insurance coverage.
• Familiarity with Dental billing and PPO dental insurance processes.
• Knowledge of clinical confidentiality policies and healthcare terminology to ensure compliance and accuracy
• Ability to navigate through Open Dental
• Excellent customer service skills combined with professional phone communication and office management abilities
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in documentation review and health information management

Join us in delivering outstanding patient care through exceptional administrative support! We value sincere, energetic professionals who are committed to creating a seamless experience for every patient while maintaining the highest standards of confidentiality and accuracy. This paid position offers an engaging work environment where your skills directly contribute to the health and well-being of our community.

Pay: $25.00 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Paid time off

Work Location: In person