Front Office/Receptionist

Job Overview

We are seeking a dynamic and compassionate Front Office/Dental Assistant to join our vibrant dental team. This role combines front desk responsibilities with clinical support, ensuring a seamless patient experience from check-in to treatment. The ideal candidate will be energetic, detail-oriented, and passionate about providing exceptional patient care. You will play a vital role in managing patient interactions, scheduling appointments, and assisting with clinical procedures in a fast-paced dental environment. This paid position offers an exciting opportunity to grow your skills in general dentistry, pediatric dentistry, and specialized procedures such as oral surgery and endodontics.

Responsibilities

• Greet patients warmly, verify their information, and manage appointment scheduling using patient management software such as Dentrix or Eaglesoft.
• Collect and update patient medical histories, vital signs, and insurance details while maintaining strict adherence to HIPAA and clinical confidentiality policies.
• Prepare treatment rooms by sterilizing dental instruments, processing dental equipment, and ensuring infection prevention measures are followed according to dental sterilization procedures.
• Assist dentists during various procedures including oral surgery, prosthodontics, endodontics, and pediatric dentistry with chairside assisting and four-handed dentistry techniques.
• Take high-quality dental x-rays and medical imaging using digital radiography equipment like 3D scanners or standard dental x-ray units while practicing proper infection control protocols.
• Manage patient records accurately within EMR systems such as Epic or Medical documentation software, ensuring compliance with medical coding standards.
• Support administrative duties by answering phones, managing patient flow, processing payments, and handling inquiries professionally.

Requirements

• Proven experience working in a dental clinic environment with knowledge of dental terminology, instruments, equipment, and clinical procedures.
• Familiarity with EMR systems such as Eaglesoft or Dentrix; experience with Epic or similar medical records software is a plus.
• Strong understanding of HIPAA regulations and healthcare infection prevention and control practices.
• Ability to perform dental sterilization procedures accurately and efficiently while maintaining aseptic technique.
• Knowledge of anatomy relevant to dentistry, including oral structures and medical imaging techniques.
• Excellent communication skills for patient management and team collaboration; ability to explain procedures clearly to patients of all ages including pediatrics.
• Certification in X-ray technology for dental radiography; CPR certification preferred but not required.
• Flexibility to handle multiple responsibilities in a fast-paced setting while maintaining attention to detail and clinical confidentiality policies.

Join us in delivering outstanding dental care by combining your clinical skills with exceptional patient service! This is a paid position designed for motivated individuals eager to advance their career in general dentistry or pediatric dentistry while making a positive impact on patients’ lives every day.

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person