Front Desk Receptionist

We are looking for a Receptionist to join our dental office team! As a front desk receptionist, you will be the first point of contact for our patients & visitors. You will welcome patients, check them in & out for appointments, answer and make phone calls, handle money accurately to collect co-pays and balance to a daily deposit sheet, verify patients' insurance benefits, file documents and charts, and perform a variety of other clerical tasks as needed. To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills are essential for this position.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Make reminder phone calls for upcoming or overdue appointments
• Handle money accurately and balance to a deposit sheet daily
• Verify insurance benefits for patients
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role preferred but not required - candidates with customer service backgrounds of any type are also encouraged to apply
• Proficiency in Windows & Microsoft Office
• Professional attitude and appearance
• Solid written and verbal communication skills
• High school degree required; additional degrees or certifications are a plus

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person