Front Desk Receptionist

Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. In this role, you will serve as the first point of contact for patients and visitors, providing excellent customer service and ensuring smooth daily operations. The ideal candidate will be responsible for managing patient interactions, handling dental scheduling, and maintaining a welcoming environment. This position offers an opportunity to be an integral part of a professional healthcare setting dedicated to patient care and satisfaction.

Responsibilities

• Greet patients and visitors warmly, creating a positive first impression.
• Manage patient check-in and check-out processes efficiently.
• Handle dental appointment scheduling, rescheduling, and cancellations accurately using the practice’s scheduling system.
• Answer phone calls promptly, address inquiries, and direct calls to appropriate staff members.
• Maintain organized patient records and ensure confidentiality of sensitive information.
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Coordinate communication between patients and dental staff to ensure smooth workflow.
• Ensure the reception area remains clean, organized, and welcoming at all times.
• Support other front desk duties as needed to contribute to overall office efficiency.

Experience

• Previous experience in a front desk or administrative role is preferred, especially within a healthcare or dental setting.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with patients and team members.
• Proficiency in using scheduling software and basic computer applications such as Microsoft Office is desirable.
• Ability to handle multiple tasks simultaneously while maintaining professionalism and composure.
• A friendly demeanor with a commitment to providing outstanding customer service.

This position is an excellent opportunity for motivated individuals seeking a dynamic role that combines administrative responsibilities with patient interaction in a supportive environment.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person