Front Desk Receptionist

Job Overview
As our office expands , we are seeking a second dedicated and professional Front Desk Receptionist to join our modern with cuttin-edge technology privately and locally operated dental/orthodontic practice.

The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

We take pride in our exceptional care. We believe that the only way to provide excellent care to our patients is by providing excellent care and work environment to our team members.

We believe in healthy work environment, mutual respect, open communication positive culture and life work balance.

We seek candidates with strong desire to help care the local community. Empathy and compassion to patient care.

We offer training growth opportunity and carrear path.

We encourage that the ideal candidate has previous experience but it is not required for the position. We provide exceptional on-site paid training.

We are willing to highly compensate the right candidate with experience.

Duties

• Greet and assist clients and visitors in a friendly and professional manner.
• Manage multi-line phone systems, directing calls to the appropriate personnel.
• Perform data entry tasks, including maintaining accurate records and filing documents.
• Utilize QuickBooks for basic bookkeeping and financial record management.
• Schedule appointments and manage calendars for staff members.
• Handle clerical duties such as proofreading documents, typing correspondence, and organizing office materials.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain a clean and organized front desk area to create a welcoming environment.
• Assist with office management tasks, including inventory management of supplies.
• Collaborate with team members to ensure efficient office operations.

Requirements

• Previous experience as dental front desk or receptionist required 2 year minimum.
• Previous 2 years experience with dental insurance required
• Preferably 5 years of front desk experience but the minimum requirements is 2
• Familiar to open dental management software preferably but not recommended
• basic Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong computer skills with the ability to learn new software quickly.
• Excellent phone etiquette and communication skills, both verbal and written.
• Bilingual candidates are encouraged to apply for enhanced customer interaction.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Experience with calendar management and scheduling is advantageous.
• Knowledge of dental or medical receptionist duties is a plus but not required.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• A proactive approach to problem-solving with strong time management skills. Join our team as a Front Desk Receptionist where your contributions will be valued, and you will play a key role in delivering outstanding service to our clients. We look forward to receiving your application!

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Paid time off
• Professional development assistance
• Referral program

Work Location: In person