Front Desk Receptionist- Bilingual

Company Overview

Jersey Dental Arts, PA is a private dental office dedicated to providing high-quality dental care in a friendly and welcoming environment. Our team is committed to ensuring patient satisfaction and comfort while delivering exceptional dental services.

Summary

As a Front Desk Receptionist at Jersey Dental Arts, PA, you will be the first point of contact for our patients, playing a vital role in creating a positive experience. This position is essential in supporting our mission to provide excellent dental care and customer service.

Responsibilities

• Greet and welcome patients as they arrive at the office.
• Manage phone calls and respond to inquiries with professionalism and courtesy.
• Schedule appointments and maintain an organized calendar for the dental team.
• Handle patient check-ins and check-outs efficiently to ensure smooth operations.
• Assist with patient records management and ensure confidentiality of information.
• Provide support for billing inquiries and insurance verification.
• Maintain cleanliness and organization of the front desk area.
• Collaborate with dental staff to enhance patient experience.

Qualifications

• Proven experience as a dental receptionist or in a similar role within a healthcare setting.
• Excellent phone etiquette and strong customer support skills.
• Familiarity with office management procedures and basic bookkeeping principles.
• Strong typing skills with attention to detail for accurate record-keeping.
• Ability to multitask effectively in a fast-paced environment.
• Good proofreading skills for documentation accuracy are preferred.
• Fluency in English/Spanish or English/Arabic is required.

If you are passionate about providing excellent customer service in the dental field, we invite you to apply today and become an integral part of our team at Jersey Dental Arts, PA!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Work Location: In person