Front Desk Orthodontic Office Coordinator

Job description:

We are a modern, patient-focused orthodontic practice seeking an experienced Front Desk Coordinator. We are looking for a smiling, reliable, happy, energetic, team player and MULTITASK person. The ideal candidate is friendly, dependable, and calm under pressure.

Requirements:

We are looking to hire a highly skilled and talented individual for our front desk position. The ideal individual should have at least 1-2 years of experience. The front desk coordinator serves as an advocate in answering phones, greeting patients and understands the logistics of scheduling to effectively treat patients. Must have great telephone and people skills, must be a talented multi task, be able to call past due patients for appointments and payments along with possibility of creating treatment plans for orthodontic dental care. The best candidate will have an energetic, service-focused attitude, and be able to prioritize appropriately to assure patient satisfaction. Comfort with using a computer, social media posting and experience with Microsoft Office (Word, Excel, Outlook) is required.

Qualifications we are looking for: Scheduling and sales background with a great attitude with orthodontic and sales experience.

JOB DESCRIPTION AND DUTIES INCLUDE (but not limited to): Speaking with patients and parents about orthodontic treatment, appointments and past due accounts. Answering phones while checking in patients, running and maintaining reports for the practice and working them to produce improvement on anything that is past due. Marketing the practice within the community and also on social media.

Some administrative duties include the following: (but not limited to):

• Tracking statistics
• Managing patient schedule
• Patient phone calls
• Communicating with other dental offices
• Team work
• Running and working reports
• Insurance verification
• Marketing skills
• Social media postings
• General office duties

Expected hours: 30 – 35 per week

Benefits:

• Health insurance
• Paid time off
• Dental Insurance/ Ortho

Schedule:

• 8 hour shift (1 hour lunch)
• Monday to Friday except Tuesdays
• No weekends

Experience:

• Microsoft Excel: 1 year (Required)
• Microsoft Outlook: 1 year (Required)
• Front desk: 1 year (Required)
• Social media management:
• Sales

Work Location: In person

Job Type: Full-time

Expected hours: 30.0 – 35.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person