Front Desk Office Manager

Front Desk Manager – Dental Office

Location: Manhasset, New York

We are a well-established dental office with an exceptional, supportive team, and we are looking for an experienced Front Desk Manager to join our growing organization.

We believe in supporting one another, creating a positive work environment, and treating every patient like family. Our office offers job stability, opportunities for professional growth, and the chance to become an integral part of a friendly and dedicated team.

The Front Desk Manager will report directly to the Regional Manager and CEO and will play an important role in overseeing the daily administrative operations of the practice.

About the Position

We are looking for a motivated, organized, and personable individual who has experience in a dental office environment and is ready to take on a leadership role.

The ideal candidate is someone who can confidently manage the front desk, support the team, communicate effectively with patients, and help ensure the office operates efficiently and professionally.

This position offers room to grow, learn, and advance within our organization.

Responsibilities

• Manage daily front desk operations and ensure an efficient workflow
• Oversee and coordinate the dental schedule
• Answer phones and handle incoming calls and correspondence
• Schedule and confirm patient appointments
• Verify dental insurance benefits and assist patients with insurance questions
• Present dental treatment plans and help patients understand their treatment options
• Submit insurance claims and pre-authorizations
• Enter and post insurance payments
• Scan and maintain patient consents and documents
• Assist with accounts receivable and other administrative responsibilities
• Oversee inventory management and ordering of office supplies
• Provide administrative support and guidance to team members as needed
• Work closely with the associate dentist, clinical team, Regional Manager, and CEO
• Help maintain a positive, organized, and welcoming environment for patients and staff
• Help identify opportunities to improve office efficiency and patient experience
• Build strong relationships with patients, team members, and providers

Qualifications & Experience

• Previous experience working in a dental office is required
• Previous dental assisting experience is a plus
• Strong knowledge of dental terminology and procedures
• Experience with Dentrix is preferred
• Understanding of dental insurance, claims, and pre-authorizations
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to multitask and prioritize effectively in a busy office
• Professional, positive, and team-oriented attitude
• Strong leadership and problem-solving skills
• Ability to build positive relationships with patients, team members, and dentists
• Experience with budgeting or fiscal management is a plus

Why Join Our Team?

• Friendly and supportive team environment
• Exceptional staff and positive workplace culture
• Stable, established practice
• Opportunities for career growth and advancement
• Leadership exposure and mentorship
• Free parking within our building
• Opportunity to make a meaningful impact on our patients and team

If you are an experienced dental professional who is looking for a stable position with growth potential and would enjoy working with an exceptional team, we would love to hear from you!

We look forward to meeting you and welcoming you to our team!

Job Types: Full-time, Part-time

Pay: $33.00 - $38.00 per hour

Benefits:

• Dental insurance
• Employee discount

Experience:

• Dental: 2 years (Preferred)

Work Location: In person