Front Desk Dental Receptionist

Job Overview

As a Front Desk Dental Receptionist, you’ll keep the dental clinic running smoothly and help patients feel welcomed and informed. You’ll coordinate appointments, support accurate records and billing, and communicate clearly with patients and clinical staff. Your impact: By managing scheduling and patient information carefully, you help patients access timely care and enable the dental team to focus on treatment.

Duties

• Welcome patients, manage the front desk, answer calls, and use professional phone etiquette.
• Schedule appointments, update care plans and medical records, and complete documentation review.
• Support medical billing, medical collection, health insurance processing, and medical coding, including Current Procedural Terminology (CPT) and International Classification of Diseases (ICD) coding.
• Maintain electronic health records (EHR) and electronic medical records (EMR), following the Health Insurance Portability and Accountability Act (HIPAA) and clinical confidentiality policies.

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Requirements

• Strong patient service, customer service, phone communication, computer, and organizational skills; medical terminology knowledge is helpful.
• Medical receptionist, front desk, administrative, clerical, office, or dental office experience is relevant; dental clinic or broader clinic experience is preferred.
• Familiarity with Dental insurance, Medicaid, health information management, medical records, and medical office management is an asset.

Pay: $18.00 - $31.38 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person