Front Desk Coordinator

Bring your hospitality experience to Zen Dental Studio.

We’re hiring a Front Desk Coordinator for our Mountain View dental office. No dental or medical experience is required. We’re looking for someone who loves making people feel welcome, notices the small details, and follows through.

Your experience might come from a hotel, restaurant, retail store, spa, fitness studio, or another customer-facing business. Here, you’ll help patients feel personally cared for while keeping appointments, information, and follow-up carefully organized.

What you’ll do

• Welcome patients warmly, help them feel comfortable, and notice opportunities to make each visit feel personal and thoughtful.
• Provide attentive service in person and by phone, email, and text. Listen carefully, explain next steps clearly, and follow up until requests are resolved.
• Schedule and confirm appointments with care, checking names, dates, times, and appointment details before making or communicating changes.
• Keep information and notes accurate and organized so teammates have what they need for a smooth handoff.
• Verify information when you’re unsure and connect patients with the appropriate teammate for clinical questions.
• Partner with the Operations Manager and clinical team to keep the day running smoothly, including opening and closing tasks and maintaining a welcoming, tidy front desk.

What you’ll bring

• Customer-facing experience and a demonstrated commitment to exceptional customer service.
• A bachelor’s degree, or at least five years of experience in a customer-facing role if you do not have a bachelor’s degree.
• A warm, proactive approach: you enjoy starting conversations, putting people at ease, and going beyond the minimum to make someone feel cared for.
• Strong attention to detail: you check your work, keep track of commitments, and stay organized when priorities change.
• Clear written and verbal communication, good judgment, and reliable follow-through.
• Comfort with computers and learning new software, along with curiosity about making everyday work more efficient.
• Kindness, integrity, humility, and respect for patients’ privacy and your teammates.

Why Zen Dental Studio

We’re a modern, patient-centered dental office that cares about both the quality of our care and how people feel when they visit. You’ll be part of a collaborative team where thoughtful hospitality and dependable organization make a difference every day.

Pay and benefits

• Starting at $30 per hour.
• 401(k).
• Health insurance.
• Dental insurance.
• Paid time off.

Location: In person in Mountain View, CA 94040.

If you take pride in making people feel special and getting the details right, we’d love to hear from you. Experience outside healthcare is welcome.

Pay: From $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Education:

• Bachelor's (Preferred)

Work Location: In person