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Front Desk coordinator

East Town Dental
📍 Charlotte, NC·Posted 23d ago
💰 Avg $38.83k–$49.96k
Dental Front Desk Coordinator — East Town Dental | Charlotte, NC
Be the welcoming face of our practice—and the organized person who keeps the day running smoothly.
East Town Dental is looking for a friendly, dependable, and proactive Front Desk Coordinator who takes pride in providing excellent patient service. We want someone who communicates confidently, pays attention to details, and follows through.

What you’ll do:

Welcome patients and create a positive experience from arrival to checkout.
  • Answer calls, respond to inquiries, and turn new patient calls into scheduled appointments.
  • Manage the schedule, confirm appointments, and proactively fill openings.
  • Verify insurance eligibility and benefits before appointments.
  • Collect payments and explain estimated patient balances clearly.
  • Keep patient records and paperwork accurate and up to date.
  • Follow up with patients who need to schedule treatment or overdue visits.
  • Work closely with our clinical team to keep everyone informed and the day organized.

Who we’re looking for:

Previous dental front desk experience strongly preferred.
  • Familiarity with dental insurance, scheduling, and practice management software.
  • A warm, professional phone manner and strong communication skills.
  • Someone who can handle a busy front desk while making each patient feel welcomed.
  • A reliable teammate who takes initiative and ownership of their work.
Why East Town Dental?
Join a modern dental practice where your contribution matters. This is an opportunity to build relationships with patients, work closely with a supportive team, and help shape an excellent patient experience.
Compensation based on experience and qualifications.
To apply: Submit your résumé and a brief note explaining your dental experience and why you would be a great fit for East Town Dental.

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