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Front Desk Associate - RFD

Dental Associates Group

📍 Maineville, OH·Posted 15d ago

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💰 ~$48k–$56k/yrFull-Time

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Job Type: Full-Time
Schedule: Monday – Friday
Pay: $23.00 – $27.00 per hour

Job Description:

Riversbend Family Dental is seeking an experienced, friendly, and detail-oriented Dental Front Desk Receptionist to join our team!

We are looking for a dependable professional who thrives in a fast-paced dental office, provides exceptional patient service, and has a strong understanding of dental insurance and payment processing.

The ideal candidate will have at least 2 years of experience working in a dental clinic and be comfortable managing front desk responsibilities while helping ensure smooth daily operations.

Key Responsibilities:

Greet patients warmly and provide excellent customer service.
Answer incoming calls, schedule appointments, and manage patient inquiries.
Verify dental insurance eligibility, benefits, and coverage.
Explain insurance benefits, treatment estimates, and patient financial responsibilities.
Accurately collect and post patient and insurance payments.
Maintain accurate patient accounts and assist with billing questions.
Coordinate with clinical staff to ensure efficient patient flow.
Maintain organized and up-to-date patient records.
Assist with other administrative duties as needed.

Qualifications:

Minimum of 2 years of experience in a dental clinic required.
Strong understanding of dental insurance, including verification, benefits, and claims.
Experience collecting and posting patient and insurance payments required.
Excellent communication and customer service skills.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize responsibilities in a busy dental practice.
Comfortable using dental practice management software and navigating patient accounts.
Dependable, professional, and team-oriented.

Compensation & Schedule:

Pay: $23.00 – $27.00 per hour, based on experience.
Employment: Full-Time.
Schedule: Monday through Friday.

Join Our Team!

At Riversbend Family Dental, we value professionalism, teamwork, and creating a welcoming experience for every patient. We are looking for someone who takes pride in their work, enjoys helping patients, and wants to be an important part of our dental team.

If you have dental front desk experience, strong insurance knowledge, and excellent payment posting skills, we encourage you to apply today!