Experienced Front Desk Assistant

Are you a friendly, organized, and customer-focused professional who enjoys helping people? We are seeking a Dental Front Desk Assistant to join our growing dental practice. As the first and last point of contact for our patients, you will play a vital role in creating a welcoming environment and ensuring every patient has a positive experience.

If you thrive in a fast-paced environment, enjoy working as part of a team, and take pride in delivering outstanding customer service, we'd love to meet you!

Responsibilities

• Greet patients warmly and provide an exceptional first impression.
• Check patients in and ensure all required information is accurate and complete.
• Check patients out and review appointments, treatment recommendations, and follow-up care.
• Collect patient payments and maintain accurate financial records.
• Schedule and confirm patient appointments efficiently.
• Assist with managing the daily schedule to help maximize practice productivity.
• Process and verify dental insurance information.
• Update patient medical histories, contact information, and required documentation.
• Answer phones and assist patients with questions regarding appointments, insurance, and office policies.
• Maintain a clean, organized, and welcoming front office environment.
• Adhere to all HIPAA regulations and maintain strict patient confidentiality.
• Collaborate closely with dental assistants, hygienists, and doctors to ensure a seamless patient experience.
• Provide excellent customer service and help patients feel comfortable throughout their visit.

Qualifications

• Previous dental office experience preferred but not required.
• Front desk, receptionist, customer service, or administrative experience is a plus.
• Knowledge of dental insurance verification and processing preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Basic computer proficiency and experience with dental practice management software is a plus.
• Positive attitude, professionalism, and strong attention to detail.
• Commitment to providing exceptional patient care and customer service.

What We're Looking For

The ideal candidate is someone who genuinely enjoys helping people, communicates well with patients and team members, and takes pride in keeping the office running smoothly. We are looking for an individual who is dependable, organized, and committed to creating a positive experience for every patient who walks through our doors.

Apply today and become part of a team dedicated to creating healthy smiles and exceptional patient care!

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid sick time
• Paid time off

Application Question(s):

• Does the hourly rate meet your expectations?

Experience:

• Dental receptionist: 1 year (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person