Experienced Dental Treatment Coordinator/ Monday-Thursday/ Boutique Family Dental Office

Dental Treatment Coordinator – Boutique Private Practice

Schedule: Monday–Thursday, 7:45 AM–5:00 PM

Compensation: $26–$30 per hour, depending on experience

About Our Practice

We are a boutique-style, privately owned dental practice in Lake Forest seeking an experienced, personable, and detail-oriented Treatment Coordinator to join our team.

Our practice focuses on personalized, relationship-based dentistry, where patient care and clinical needs come first. We pride ourselves on creating a welcoming environment, building lasting relationships, and providing an exceptional patient experience.

We are not an insurance-driven practice. We believe treatment decisions should be guided by each patient’s dental health and individual needs rather than insurance limitations.

What We’re Looking For

We are seeking a confident, compassionate Treatment Coordinator who understands the value of patient-centered dentistry and can communicate treatment recommendations and financial options in a positive, supportive, and informative way.

Our ideal candidate is comfortable helping patients understand the value of recommended treatment beyond what their insurance may cover, while respecting their individual financial circumstances and decisions.

Key Responsibilities

• Present treatment plans and financial options clearly, confidently, and compassionately.
• Educate patients on the value of recommended dental treatment without making insurance coverage the primary focus.
• Navigate out-of-network dental benefits and explain coverage, limitations, and estimated patient responsibility.
• Help patients explore payment options and financial arrangements.
• Coordinate treatment scheduling and follow up on unscheduled treatment.
• Build meaningful patient relationships through personalized service and excellent communication.
• Maintain accurate patient records, insurance information, and financial documentation.
• Collaborate with the clinical and administrative teams to ensure a seamless patient experience.

Qualifications

• Previous dental treatment coordination experience required.
• Strong understanding of dental insurance, including out-of-network benefits.
• Dentrix experience preferred.
• Comfortable discussing treatment costs, financial arrangements, and the value of dental care.
• Excellent communication and interpersonal skills.
• Highly organized, detail-oriented, and dependable.
• Friendly, professional, and genuinely patient-focused.
• Proactive, accountable, and comfortable working independently.

If you enjoy building patient relationships, believe in dentistry that puts patients before insurance limitations, and thrive in a boutique-style practice, we’d love to hear from you!

Pay: $26.00 - $30.00 per hour

Expected hours: 32.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• Are you available to start in the next two weeks?
• How would you approach a conversation with a patient who is hesitant to proceed with recommended dental treatment because their insurance does not cover it?
• Do you have any pre-planned vacations, travel, or other commitments that would require time off within the next six months? If so, please provide the dates and anticipated length of time off.

Experience:

• Dental treatment coordinating : 3 years (Required)

Location:

• Lake Forest, CA 92630 (Required)

Ability to Commute:

• Lake Forest, CA 92630 (Required)

Ability to Relocate:

• Lake Forest, CA 92630: Relocate before starting work (Required)

Work Location: In person