Experienced Dental Practice Manager

OPERATIONS MANAGER

Transform a Thriving Family Practice into an Operational Powerhouse

About Us

Santa Monica LiveWell Dentistry is a patient-centered practice where Drs. Shabnam Khanideh and Dr. Mehra Pouyan (Boston University, NYU, Columbia, UCLA) have built something special. We offer comprehensive family dentistry, cosmetic excellence, implants, sedation, pediatrics, and emergency services with advanced technology and a philosophy that healthy mouths create healthy lives.We need a strategic operations leader to scale our success.

What You'll Own

Financial Leadership

• Drive P&L management, overhead control, and revenue optimization
• Analyze production, collections, and KPIs to inform strategic decisions
• Manage budgets, A/R, and maximize insurance reimbursementsTeam Excellence
• Recruit, train, and develop high-performing teams
• Build training programs and performance evaluation systems
• Create bonus structures that reward excellence
• Foster a culture of servant leadership

Operational Systems

• Optimize scheduling, patient flow, and case acceptance
• Develop SOPs for consistency across all functions
• Drive phone conversion, treatment acceptance, and recall effectiveness
• Manage vendor relationships and technology optimizationPatient Experience & Growth
• Ensure every touchpoint reflects our commitment to care
• Partner with doctors on expansion planning and practice development'
• Think like an owner—because that's the partnership we want

Who You Are

The Ideal Team Player (Humble, Hungry, Smart)

Required:

• 5+ years dental practice management or healthcare operations
• Proven track record driving financial performance and operational excellence
• Deep understanding of dental metrics, insurance, and PM software
• Strong analytical skills with ability to translate data into strategy
• Experience building and leading high-performing teams
• Excellent communication and emotional intelligence

Why This Role is Different

• Direct Doctor Partnership with engaged, growth-minded owners
• Full Autonomy to make real operational change
• Beautiful Santa Monica Location with incredible work-life balance
• Growth Potential - build and scale, not just maintain
• Culture Fit - practice that genuinely cares about people
• Competitive Compensation + performance-based incentives

Year One Success

• Financial systems optimized with clear KPI tracking
• Team performance elevated through structured training and coaching
• Patient experience metrics trending upward
• Operational workflows streamlined for efficiency
• Foundation established for sustainable growth

Ready to Make Your Mark?

If you're a high-performing operations professional ready to take ownership of a thriving practice and drive it to new heights, we want to hear from you.

To Apply: Submit your resume and brief cover letter explaining why you're the operational leader we need. Include an example of when you transformed practice operations and the measurable results you achieved.

Equal opportunity employer committed to building a diverse and inclusive team.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• Professional development assistance
• Retirement plan

Experience:

• Dental office: 1 year (Required)

Work Location: In person