Experienced Dental / Oral Surgery Front Desk Coordinator & Scheduler

Experienced Dental / Oral Surgery Front Desk Coordinator & Scheduler - This is not an entry-level scheduling position.

Plaza Facial Surgery – Kansas City, MO 64111

Job Type: Full-Time | Monday–Friday
Schedule: 8:00 AM – 5:00 PM
Location: Country Club Plaza Area – Kansas City, MO
Pay: Based on experience

Job Description

Plaza Facial Surgery is seeking an experienced, organized, and dependable Front Desk Coordinator / Surgical Scheduler to join our busy oral and maxillofacial surgery practice located near the Country Club Plaza.

We are looking for someone who has experience working in a fast-paced dental, oral surgery, or medical office and understands the importance of efficient scheduling, excellent patient communication, and keeping a busy practice running smoothly.

Previous experience with dental or medical scheduling is strongly preferred. Experience with DSN practice management software is a definite plus!

The ideal candidate is a proactive problem-solver who can multitask, stay organized under pressure, and confidently manage a busy schedule while maintaining a friendly, professional attitude.

Key Responsibilities

• Manage and coordinate a busy oral surgery appointment schedule.
• Schedule consultations, surgical procedures, follow-up appointments, and emergency patients.
• Answer incoming calls and assist patients with scheduling questions.
• Check patients in and out while providing excellent customer service.
• Maintain an organized and efficient schedule for multiple providers.
• Communicate effectively with surgeons, clinical assistants, and administrative staff.
• Make scheduling adjustments throughout the day to accommodate cancellations, emergencies, and changes in provider availability.
• Accurately enter and update patient information in practice management software.
• Coordinate with referring dental offices and patients as needed.
• Assist with other front office responsibilities to ensure smooth daily operations.

Qualifications

• Previous front desk and scheduling experience in a dental, oral surgery, or medical practice strongly preferred.
• Experience managing a high-volume appointment schedule.
• DSN software experience is a bonus.
• Excellent organizational skills and attention to detail.
• Strong communication and customer service skills.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable working with multiple providers and handling last-minute schedule changes.
• Dependable, punctual, professional, and team-oriented.
• Strong computer skills and ability to learn new systems quickly.

What We're Looking For

We are looking for someone who takes ownership of their responsibilities, anticipates scheduling needs, and understands how important an organized schedule is to the success of a surgical practice.

This is not an entry-level scheduling position. We are seeking someone who brings previous scheduling experience, confidence, efficiency, and a positive attitude to our team.

Why Join Plaza Facial Surgery?

We are an established, busy oral and maxillofacial surgery practice with a dedicated team committed to providing excellent patient care. We value teamwork, reliability, professionalism, and employees who take pride in their work.

If you have experience coordinating a busy dental or medical schedule and enjoy working in a fast-paced, team-oriented environment, we encourage you to apply!

Pay: $22.50 - $25.50 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person