Experienced Dental Front Desk Receptionist

Job Description: Experienced Dental Front Desk Receptionist

Job Summary: We are seeking a dedicated and experienced Dental Front Desk Receptionist to join our team at Smile at Ashburn Dental. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and ensuring smooth daily operations. This role requires strong communication skills, familiarity with dental terminology, and proficiency in dental practice management software. The receptionist will handle appointment scheduling, insurance processing, and patient inquiries, contributing to a welcoming and efficient office environment.

Duties

• Greet patients warmly and professionally upon arrival, creating a positive first impression.
• Manage patient check-in and check-out processes with accuracy and efficiency.
• Schedule and confirm appointments using dental practice management software, optimizing the schedule for the dentist and hygiene team.
• Handle phone communications, answering inquiries about services, appointments, and insurance.
• Verify patient dental insurance breakdowns, process claims, and address billing questions with knowledge of dental insurance procedures and CDT codes.
• Assist patients with treatment plan presentations, financial arrangements, and payment collection.
• Keep the reception area organized, tidy, and stocked with necessary materials.

Skills

• Minimum of 1-2 years of proven experience in a dental front desk role.
• Excellent customer service skills with a friendly and professional demeanor.
• Strong knowledge of dental terminology and procedures.
• Experience with standard dental practice management software, Dentrix Ascend
• Solid understanding of dental insurance policies, billing processes, and claim submissions.
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
• Competitive compensation well above $20/hr, negotiated strictly based on years of specific dental office experience.

This position offers an opportunity to be an integral part of a caring dental team dedicated to providing exceptional patient experiences through professionalism and efficiency.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person