Experienced Dental Front Desk Receptionist

Overview

We are seeking a detail-oriented, experienced and friendly Dental Front Desk Receptionist to join our dynamic dental practice. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth patient experience from arrival to departure. This role requires excellent communication skills, proficiency in dental office procedures, and familiarity with dental software systems.

Key Responsibilities

• Greet patients warmly upon arrival and manage a busy multi-line phone system with a smile.
• Schedule, confirm, and optimize appointments using Eaglesoft to maximize daily production.
• Verify dental insurance benefits, submit pre-authorizations, and manage claims.
• Present treatment plans clearly and coordinate financial arrangements or co-pays at check-out.
• Maintain organized patient records and manage digital charting data.
• Collaborate closely with clinical staff to ensure seamless daily patient flow.

Qualifications & Skills

• Experience: Minimum of 1–2+ years of recent experience working at the front desk of a dental office. (Required)
• Software Knowledge: Proficiency with Eaglesoft software is highly preferred.
• Insurance Savvy: Solid understanding of dental insurance codes, PPO networks, and claim processing.
• Communication: Exceptional communication, phone, and customer service skills.
• Multitasking: Strong computer proficiency and the ability to stay organized in a fast-paced environment.
• Spanish speaking is preferred.

Pay: $18.00 - $25.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance

Application Question(s):

• Are you familiar with Eaglesoft?

Education:

• High school or equivalent (Required)

Experience:

• Dental front desk: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person