Experienced Dental Front Desk Coordinator – Scheduling & Insurance

Responsibilities

• Greet patients warmly and professionally, creating a welcoming and positive experience from the first interaction.
• Answer incoming calls promptly and professionally, providing exceptional patient service.
• Proactively make outbound calls to schedule appointments, follow up with patients, fill cancellations, and minimize openings in the daily schedule.
• Maintain a productive and well-organized appointment schedule, coordinating efficiently with dentists, hygienists, and clinical staff.
• Verify dental insurance eligibility, understand coverage and benefits, and assist patients with insurance-related questions.
• Assist with dental insurance claims, billing, patient balances, and payment collections.
• Accurately maintain patient information, appointments, and administrative records using Dentrix.

Requirements

• Minimum 1 year of experience in a dental front desk, dental receptionist, or dental administrative position.
• Dentrix experience required.
• Working knowledge of dental insurance, including eligibility verification, benefits, claims, and patient financial responsibilities.
• Experience with Weave patient communication software is a plus.

Compensation

We offer highly competitive compensation based on experience and qualifications, with opportunities for professional growth in a supportive dental practice.

Pay: $27.00 - $33.00 per hour

Expected hours: 32.0 – 36.0 per week

Benefits:

• 401(k) matching

Work Location: In person