Dental Treatment Coordinator/receptionist

Job Overview

We are seeking a dynamic and detail-oriented Dental Treatment Coordinator/Receptionist to join our vibrant dental team. In this pivotal role, you will be the friendly first point of contact for patients, ensuring a seamless experience from appointment scheduling to treatment coordination. Your energetic approach and excellent organizational skills will help foster a welcoming environment while managing clinical documentation, insurance processing, and patient communication with precision and professionalism. This position offers an exciting opportunity to contribute to patient care excellence and streamline office operations in a fast-paced dental practice.

Duties

• Greet patients warmly upon arrival and assist with check-in procedures, ensuring a positive first impression
• Schedule appointments efficiently using electronic health record (EHR) systems such as Dentrix
• Verify patient insurance coverage, process medical billing, and handle collections using health information management tools like Athenahealth or Meditech
• Review and update patient records accurately, ensuring compliance with HIPAA and clinical confidentiality policies
• Communicate effectively with patients regarding treatment plans, financial options, and follow-up care instructions
• Manage phone communication with professionalism, demonstrating excellent phone etiquette and clear documentation of all interactions
• Assist in clinical documentation review, CPT coding, ICD-9/10 coding for procedures, and ensure accurate medical records management

Requirements

• Proven experience in a medical or dental administrative support role with clinic or office experience
• Strong knowledge of Dentrix ; familiarity with electronic health records management is essential
• Excellent computer skills including Microsoft Office suite; ability to perform 10 key typing efficiently
• Exceptional customer service skills with the ability to handle patient inquiries professionally and empathetically
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Knowledge of clinical confidentiality policies and healthcare regulations such as HIPAA is required
• Strong organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail
• Ability to review documentation thoroughly and ensure accuracy in all administrative tasks

Join us in delivering outstanding patient care while supporting our office’s smooth operation! We value energetic professionals who thrive on making a difference every day. This paid position offers comprehensive training and opportunities for growth within a supportive team environment.

Pay: $25.00 - $34.00 per hour

Expected hours: 8.0 – 32.0 per week

Experience:

• Dental Office : 2 years (Required)

Ability to Commute:

• White Plains, NY 10601 (Required)

Work Location: In person