Dental Treatment Coordinator

Job Overview

We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team! In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans with enthusiasm and professionalism. Your energetic approach will help foster a welcoming environment, ensuring patients feel confident and informed about their dental care options. With your expertise in medical administrative support and patient management, you will streamline appointment scheduling, insurance processing, and treatment coordination to enhance patient satisfaction and practice efficiency.

Duties

• Greet patients warmly and manage all aspects of patient check-in and check-out processes with a friendly, professional demeanor
• Explain treatment plans clearly, answer patient questions, and provide detailed information about procedures, costs, and insurance coverage
• Coordinate appointments efficiently using patient management software and electronic health records (EHR), ensuring optimal scheduling flow
• Verify insurance benefits, process claims accurately, and communicate coverage details to patients transparently
• Maintain strict confidentiality of patient information in compliance with health regulation policies and HIPAA guidelines
• Follow up with patients regarding outstanding payments or treatment scheduling via phone or email to promote ongoing care
• Support the dental team by managing administrative tasks such as documentation, data entry, and maintaining organized records

Experience

• Proven experience working in a medical office environment or dental practice setting is highly preferred
• Familiarity with patient management software, Electronic Medical Records (EMR), or Electronic Health Records (EHR) systems is essential
• Strong knowledge of health insurance policies, billing procedures, and medical terminology enhances effectiveness in this role
• Excellent customer service skills with the ability to communicate clearly over the phone and in person are vital for success
• Proficiency in Microsoft Office applications such as Word and Excel for documentation and reporting purposes
• Previous experience supporting medical administrative functions including appointment scheduling, billing, or insurance claims is advantageous
• Ability to maintain high levels of accuracy while typing and managing electronic records ensures smooth office operations

Join us to make a positive impact on patients’ lives while advancing your career in a fast-paced, rewarding environment!

Pay: $25.00 - $35.00 per hour

Experience:

• treatment coordinating: 2 years (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person