Dental Treatment Coordinator

Job Summary

As a Dental Treatment Coordinator, you’ll help patients understand their recommended care and navigate the steps to begin treatment. You’ll coordinate communication among patients, the dental team, and insurance providers while keeping records accurate and confidential. Your impact: Clear treatment and insurance guidance helps patients make informed decisions and supports timely care.

Duties

• Review treatment plans with patients, explain next steps, and respond to questions with care and clarity.
• Coordinate appointments, follow-ups, and patient information using patient management software and electronic medical records (EMR) and electronic health records (EHR).
• Verify health insurance details, explain coverage information, and support claims or related administrative processes.
• Handle phone and client communication, provide customer service, and complete medical administrative support tasks, including typing and record updates.
• Maintain patient confidentiality and follow applicable health regulation policies and office procedures.

Experience

• Medical office or other office experience, preferably in a dental or healthcare setting.
• Experience with Microsoft Office, patient management software, and electronic health records (EHR) management.
• Knowledge of medical terminology, health insurance, and health regulation policies.
• Strong customer service, phone communication, and client communication skills.
• Careful typing and organizational skills, with the ability to manage patient information accurately and discreetly.

Pay: $10.00 - $12.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Profit sharing

Work Location: In person