Dental Treatment Coordinator

Full Time Dental Treatment Coordinator Schedule:

Full Time Team Member Benefits

• Monthly Team Member Incentive Program
• Paid Time Off
• 401K
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Advantages

• Patient-centric community approach
• Established practices in modern facilities
• Private practice culture with complete business support
• Work/life balance
• Career growth
• Professional development
• Continuing education
• Employee Referral Bonus Program

• Answers incoming calls to include new patients and emergencies
• Welcome and greet patients for positive first impressions
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

• High school diploma
• Must Have a minimum of 2 years working front desk of dental practice, with basic knowledge of Insurance, Managing PMS Schedules, Appointment Confirmations, Dental Terminology, Etc.
• Experience with Fee For Service dental practices/Out of Network Dental Insurance
• Experience Managing Patient Leads with High Conversion Rate
• Microsoft Office Suite experience
• Familiar with Managing Electronic Communications and Multiple Phone Lines
• Excellent communication style both written and verbal and interpersonal skills
• Excellent Customer Service Skills
• Reliable and collaborative team member
• Goal Oriented-Team Player who takes Initiative and is Solution Driven
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.