Dental Treatment Coordinator

Job Summary

We are seeking a friendly, persuasive, and detail-oriented Dental Treatment Coordinator for our privately-owned general dentistry practice. In this role, you will act as the vital bridge between our clinical team's diagnoses and our patients' financial commitments and scheduling. Your expertise in dental terminology, insurance plan optimization, and compassionate financial presentation will drive case acceptance and revenue growth. This position offers an exciting opportunity to make a meaningful impact by helping patients confidently say "yes" to their dental health while maintaining excellent administrative workflow.

Duties & Responsibilities

Treatment Presentation: Meet with patients post-exam to translate complex clinical diagnoses into clear, understandable treatment plans and discuss the importance of phased care.

Financial & Insurance Coordination: Review dental insurance benefits using Dentrix and Vyne, compute precise out-of-pocket estimates, submit pre-authorizations, and present flexible payment options (such as CareCredit).

Pipeline Management: Track outstanding, unbooked treatment plans and utilize Weave to conduct proactive follow-ups with patients to close gaps in care.

Scheduling Optimization: Coordinates with the manager and clinical team to schedule multi-visit treatment plans, ensuring production goals and daily patient flow are optimized.

Patient Advocacy: Serve as the primary point of contact for patient inquiries, financial objections, or billing questions, resolving issues with high-level customer service.

Referrals & Administration: Coordinate referrals to specialists, compile necessary clinical notes, and handle the secure transfer of patient dental records.

Compliance: Maintain strict compliance with HIPAA and OSHA standards during all financial and record-handling activities.

Requirements

Experience: Minimum 1–2 years of experience in a dental office setting, specifically handling treatment coordination, dental billing, or advanced front-desk operations.

Software: Proficiency in Dentrix (experience with Vyne and Weave is highly preferred).

Industry Knowledge: Strong command of dental terminology, ADA insurance codes, claim processing procedures, and dental billing practices.

Sales & Communication: Proven ability to discuss high-dollar figures and financial arrangements comfortably, confidently, and empathetically without being pushy.

Skills: Excellent organizational habits, sharp attention to detail in estimating costs, and top-tier customer service skills.

Why Join Us?

Join our team as our Dental Treatment Coordinator and help our patients achieve the smiles they deserve! We value high-energy, collaborative professionals who thrive on driving case acceptance and continuous improvement in a supportive, vibrant healthcare setting.

Compensation & Benefits

Pay: $25.00 – $30.00 per hour

Job Type: Full-time

Bonus: Performance-based bonus structure linked to case acceptance and practice production goals (in addition to base salary)

Benefits:

o 401(k) with match

o Profit-sharing

o Health insurance

o Dental Care

o Paid Holidays

o Paid Vacation Time

o Paid Sick Time

Pay: $26.00 - $32.00 per hour

Expected hours: 34.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Profit sharing
• Retirement plan

Experience:

• Dental: 1 year (Preferred)

Work Location: In person