Dental Treatment Coordinator

Job Overview

WE'RE HIRING!

Dental Treatment Coordinator

Parklane Family Dental

Parklane Family Dental is looking for a motivated, organized, and friendly treatment coordinator to join our family!

We are seeking someone who is passionate about patient care, has excellent communication skills, and can confidently help patients understand their treatment plans and financial options.

Duties

• Review treatment plans with patients, explain next steps, and respond to questions with care and clarity.
• Coordinate appointments, follow-ups, and patient records using patient management software and electronic health records (EHR) systems.
• Discuss insurance benefits, treatment costs, and payment options.
• Assist patients with financing and financial arrangements.
• Verify insurance benefits and provide accurate treatment estimates.
• Communicate with patients by phone and other channels; provide attentive customer service and manage patient needs.
• Handle health insurance information and maintain patient confidentiality in accordance with applicable health regulation policies.

Experience

• Dental office experience is a MUST!
• Knowledge of all dental terms and procedures.
• Familiarity with dental insurance, dental terminology, and dental regulation policies is a must.
• Strong phone and client communication, customer service, typing, and organizational skills are important.
• Ability to manage electronic health records accurately and protect confidential patient information is essential.

Pay: $25.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Paid sick time
• Paid time off
• Uniform allowance

Work Location: In person