Dental Treatment Coordinator/ Front Office

Overview
Join our dynamic healthcare team as a Dental Treatment Coordinator/Front Office Specialist! This vital role combines exceptional patient service with efficient administrative support, ensuring a seamless experience for patients and a smooth operation for the clinic. You will be the friendly face greeting patients, managing appointments, and coordinating treatment plans while handling essential coding and documentation tasks. If you thrive in a fast-paced environment, possess excellent communication skills, love to make patients feel like family, and have a passion for delivering outstanding care, this opportunity is perfect for you!

Experience in the Dental Field Required.

Hours:

Monday: 7:30am-5pm

Tues-Thurs: 7am-3pm

Duties

• Greet patients warmly upon arrival, ensuring a welcoming atmosphere and smooth check-in process
• Schedule appointments accurately using Dentrix and EMR (Electronic Medical Records) systems such as Dental Intelligence
• Explain treatment options, and discuss financial arrangements clearly and professionally
• Manage patient records with precision, including documentation review, medical history updates, and maintaining confidentiality in accordance with HIPAA policies
• Collect patient portions and enter them into Dentrix accurately
• Coordinate care plans with dental providers and specialists to facilitate comprehensive patient treatment pathways
• Maintain office organization through filing, data entry, and managing electronic health records
• Answer phone calls with professionalism using proper phone etiquette; schedule appointments and answer patient inquiries promptly
• Support clinical staff by reviewing documentation for accuracy and completeness; assist in managing medical records and health information management tasks
• Obtain and review consent forms with patients

Experience

• Prior experience working in a dental clinic environment is highly preferred
• Proficiency with Dentrix and Dental Intelligence Preferred
• Familiarity with HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times
• Excellent customer service skills combined with effective phone communication
• Demonstrated ability to handle multiple tasks efficiently in a fast-paced setting while maintaining attention to detail

Join us in delivering exceptional patient care through dedicated support and efficient office management. This paid position offers an exciting opportunity to grow your career in the vibrant field of dental healthcare while making a meaningful difference in patients’ lives!

Pay: $28.00 - $30.00 per hour

Expected hours: 32.0 per week

Benefits:

• Employee discount
• On-the-job training
• Paid time off
• Volunteer time off

Work Location: In person