Dental Treatment Coordinator

Job Summary

As a Dental Treatment Coordinator, you’ll help patients understand their recommended care and navigate the steps to begin treatment. You’ll coordinate communication among patients, dental providers, and administrative teams while keeping records accurate and confidential. Your impact: By clearly explaining treatment plans and helping patients understand insurance and scheduling options, you support informed decisions and a smoother care experience.

Responsibilities

• Review treatment plans with patients, explain next steps, and respond to questions with care and clarity.
• Coordinate appointments, follow-ups, and patient records using patient management software and electronic health records (EHR).
• Support medical administrative tasks, including documentation, data entry, and maintaining accurate electronic medical records (EMR).
• Communicate with patients by phone and other channels; coordinate with dental providers and insurance representatives as needed.
• Apply health regulation policies and confidentiality practices when handling patient information.

Requirements

• Customer service or client communication experience, with clear phone communication and professional written skills.
• Office experience; medical office experience and medical administrative support experience are preferred.
• Familiarity with health insurance, medical terminology, and patient management software; knowledge of health regulation policies is an asset.
• Ability to use Microsoft Office, manage electronic health records (EHR), maintain patient confidentiality, and type accurately.
• Strong organization, attention to detail, and a patient-focused approach.

Pay: $25.00 - $27.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Paid sick time
• Paid time off

Work Location: In person