Dental Treatment Coordinator

• Monday–Thursday, four-day workweek
• Well-established, highly regarded practice with a loyal patient community
• Upscale, professional environment in the heart of downtown Norfolk
• Supportive, team-oriented culture grounded in respect and patient-centric values
• Competitive benefits package

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with employer match
• Paid time off and paid holidays

Key Responsibilities

• Serve as the primary point of contact for patients, ensuring a seamless and welcoming experience at every visit
• Present comprehensive treatment plans with clarity, confidence, and transparency
• Manage financial discussions professionally, including payment options and insurance benefit utilization
• Verify insurance benefits, prepare accurate estimates, and coordinate benefits effectively
• Coordinate patient scheduling and daily production alignment to keep the practice running smoothly
• Support the doctor and clinical team by anticipating needs and ensuring operational readiness
• Maintain a polished, professional front desk environment reflective of our practice standards

What We're Looking For

• Previous dental front office or treatment coordination experience required
• Strong working knowledge of dental procedures, terminology, and insurance coverage
• Demonstrated ability to verify benefits, break down coverage, and structure treatment plan financials
• Exceptional interpersonal and communication skills
• Proficiency with Dentrix practice management software preferred
• High attention to detail with strong organizational and follow-through skills
• A performance driven mindset with a genuine commitment to achieving practice goals and delivering outstanding patient care