Dental Treatment Coordinator

Overview

As a Dental Treatment Coordinator, you’ll help patients understand their recommended care and navigate each step of the treatment process. You’ll coordinate appointments, explain treatment plans and insurance information, and keep patient records accurate and confidential. Your clear communication and organized follow-through will help patients feel informed and supported.

Duties

• Review treatment plans with patients, explain next steps, and coordinate appointments with the dental team.
• Discuss health insurance coverage and help patients understand relevant benefits and documentation.
• Manage patient communications by phone and in person, responding to questions with care and professionalism.
• Maintain accurate electronic health records (EHR) using patient management software; protect patient confidentiality.
• Support daily medical administrative tasks, including record updates, document preparation, and office coordination.

Requirements

• Customer service, client communication, and phone communication skills, with a professional and patient-focused approach.
• Medical office or other office experience; medical administrative support experience is helpful.
• Familiarity with medical terminology, health insurance, and health regulation policies.
• Experience with patient management software and electronic medical records/electronic health records (EMR/EHR) management is preferred.
• Basic typing skills and proficiency with Microsoft Office; ability to handle patient information discreetly.
• Knowledge to Open Dental PMS is Plus .

Your impact: By making treatment plans and scheduling easier to understand, you help patients make informed care decisions and help the dental team coordinate care smoothly.

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off

Work Location: In person