Dental Schedule Coordinator

Join Our Team and Help Create Exceptional Patient Experiences!

At River Rock Dental, we believe in treating every patient like family. We are looking for a friendly, organized, and dependable Dental Scheduler to join our team and help ensure our patients receive outstanding service from their first phone call to their next visit.

If you enjoy helping people, thrive in a fast-paced environment, and have a talent for keeping schedules organized, we would love to meet you!

About the Role

As our Dental Scheduler, you will play an important role in keeping our practice running smoothly by coordinating patient appointments, communicating with patients, and helping maintain a productive schedule for our providers. The ideal candidate is detail-oriented, proactive, professional, and passionate about delivering a 5-star patient experience.

Key Responsibilities

• Schedule, confirm, reschedule, and coordinate patient appointments efficiently.
• Make outbound calls and send text messages to confirm upcoming appointments and fill openings in the schedule.
• Contact patients with outstanding or unscheduled treatment to help them schedule recommended care.
• Communicate appointment availability, answer scheduling questions, and provide friendly, professional customer service.
• Monitor the schedule for cancellations, openings, and opportunities to improve provider productivity.
• Document patient communications accurately in our dental practice management system.
• Coordinate with the front office, clinical team, and providers to ensure a smooth patient flow.
• Help reduce missed appointments through consistent follow-up and patient outreach.
• Maintain patient confidentiality and follow office policies and HIPAA requirements.
• Support the team with additional administrative tasks as needed.

Qualifications

• 2+ years of dental scheduling, dental front office, or customer service experience preferred.
• Strong communication and telephone skills.
• Excellent organization, time management, and attention to detail.
• Ability to multitask, prioritize responsibilities, and stay calm in a fast-paced environment.
• Comfortable making outbound calls and following up with patients.
• Professional, positive attitude with a team-first mindset.
• Dental practice management software experience, particularly Open Dental, is a plus.
• Bilingual English/Spanish is a plus.

What We’re Looking For

We want someone who takes ownership of their responsibilities, follows through on commitments, and understands that a well-managed schedule helps both our patients and our team succeed.

Our ideal candidate is:

• Patient-focused: Treats every patient with kindness, respect, and empathy.
• Proactive: Looks for opportunities to fill openings and keep the schedule productive.
• Accountable: Follows through on calls, messages, and assigned tasks.
• Team-oriented: Communicates clearly and supports coworkers.
• Detail-oriented: Keeps appointment information and patient communications accurate.

Schedule

Monday–Thursday: 7:00 AM–5:00 PM
Friday: 8:00 AM–3:00 PM

*Final work schedule and employment details will be discussed during the interview.

Why Join River Rock Dental?

At River Rock Dental, we value teamwork, accountability, and creating a positive experience for every patient who walks through our doors. You will be part of a team that works together to provide quality dental care while making patients feel welcomed, valued, and cared for.

River Rock Dental — Treating Every Patient Like Family.

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person