Dental Receptionist

SmilePro Dental Gallery is seeking an experienced dental receptionist who takes pride in helping patients feel welcomed, comfortable, and cared for from the moment they contact the office.

With a 4.8-star Google rating from more than 300 patient reviews, our practice is frequently recognized for its courteous staff, professional care, welcoming atmosphere, and personalized approach. We are looking for a dependable and personable receptionist who can help us continue delivering the experience our patients value.

The Person We’re Looking For

Our ideal candidate is naturally warm but professional, attentive to details, and dependable. You should be comfortable helping anxious patients feel at ease, communicating clearly about appointments and insurance, and remaining composed when the front desk becomes busy.

Because patients consistently recognize our team for being welcoming and courteous, how you communicate and make people feel is just as important as your technical front-office experience.

Responsibilities

• Welcome patients and create a friendly, professional first impression
• Answer incoming calls and respond attentively to patient questions
• Schedule appointments, confirm visits, and manage follow-up
• Maintain accurate patient information in Dentrix
• Verify dental insurance coverage and eligibility
• Collect and accurately process patient payments
• Assist patients with financial arrangements
• Communicate clearly and compassionately with nervous or concerned patients
• Coordinate with the clinical team to maintain efficient patient flow
• Help accommodate emergency patients when scheduling allows
• Maintain an organized and professional front-desk environment

Qualifications

• At least two years of dental front-office experience
• Experience with dental scheduling and insurance
• Strong telephone and in-person communication skills
• Ability to remain organized and courteous in a busy environment
• Dependability, punctuality, and consistent follow-through
• Professional judgment when communicating with patients and coworkers
• Willingness to receive feedback and contribute positively to the team
• High school diploma or equivalent
• Dentrix experience is strongly preferred.

What We Offer

• $18.00–$22.00 per hour, based on experience
• 32–36 hours per week
• No weekends
• 401(k) with company match
• Paid time off
• Paid sick time
• Paid training
• Dental benefits
• Employee discount
• Free parking
• Opportunity for professional growth

Hiring Process

Qualified applicants will be invited to complete a brief questionnaire followed by a Zoom interview. Finalists will be invited to meet the team in person. We are actively reviewing applications and intend to fill the position promptly.

• Work location: In person in Jonesboro, GA

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid sick time
• Paid time off
• Paid training

Experience:

• Dental office: 2 years (Required)

Ability to Relocate:

• Jonesboro, GA 30236: Relocate before starting work (Required)

Work Location: In person