Dental Receptionist

Join Our Dental Team!

We are seeking a friendly, organized, and team-oriented Dental Receptionist to join our growing practice. As the first point of contact for our patients, you will play an important role in creating a warm and welcoming experience from the moment they walk through our doors.

You’ll be an integral part of our dedicated team, helping keep the front office running smoothly while coordinating appointments, assisting with daily administrative tasks, and providing friendly and attentive service. The ideal candidate is personable, dependable, and detail-oriented, with excellent communication skills and a genuine passion for helping others.

If you thrive in a dynamic, fast-paced environment and are looking for an opportunity to grow professionally, build meaningful connections, and be part of positive and collaborative workplace culture, we would love to hear from you!

Experience & Qualifications

• Excellent customer service and communication skills
• Dependable and able to work effectively as part of a team
• Ability to work efficiently in a fast-paced environment while maintaining accuracy, professionalism, and attention to detail
• Strong problem-solving skills and the ability to remain calm and courteous when handling questions or unexpected situations
• Commitment to maintaining patient confidentiality and handling sensitive information with discretion
• Comfortable using computers and familiar with Microsoft Office programs, including Word and Excel
• Previous experience in a dental or healthcare reception setting is preferred. Dental experience is a plus; however, we’re happy to train the right candidate
• Experience with Dentrix is preferred but not required. Training will be provided

Essential Duties & Responsibilities

• Welcome patients with a warm, friendly, and professional demeanor, creating a positive experience throughout their visit
• Oversee front-desk operations, including patient check-in and check-out
• Serve as a primary point of contact for patient questions, concerns, and general inquiries, both in person and by phone
• Manage incoming calls, appointment scheduling, and patient follow-up communications
• Coordinate and optimize provider schedules to ensure an efficient workflow and a seamless patient experience
• Verify patient information, insurance coverage, and eligibility while maintaining accurate records
• Clearly present treatment estimates, financial responsibilities, and available payment options to patients
• Collect and accurately post payments in Dentrix, as well as assist with payment arrangements
• Monitor accounts receivable and assist with outstanding balances and collections
• Maintain an organized, clean, and welcoming office environment while adhering to confidentiality and health information management standards

Benefits

• Health Insurance- available to full-time employees
• Paid time off
• 401(k) Retirement Plan
• Monthly Bonus Opportunity
• Paid Professional Development & CE Courses
• Employee discount

Schedule
Monday: 6:45 AM-4 PM
Tuesday-Thursday: 6:45 AM- 5 PM

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k)
• Employee discount
• Free parking
• Health insurance
• Paid time off

Application Question(s):

• Are you available to work our practice hours?
• What is your notice period, and how soon could you start if selected?
• Please share 3 professional references, including at least one former manager or supervisor.

Experience:

• Front office: 1 year (Preferred)

Ability to Commute:

• Seattle, WA 98115 (Required)

Work Location: In person