Dental Receptionist

Job Summary
Ready Set Smile Pediatric Dentistry is an independent pediatric dental practice in the heart of Port Chester, NY. We are seeking an enthusiastic and organized Front Desk Coordinator to join our growing team and be the welcoming face of our office.

About the Role:

As the Front Desk Coordinator, you will be the first point of contact for patients and families. You’ll help ensure every visit starts and ends with a smile by managing scheduling, insurance verifications, financial discussions, and providing outstanding service. This is an essential role in helping our office run smoothly and supporting the positive, stress-free experience we strive to offer all children and parents.

Responsibilities:

• Greet patients and parents with professionalism, warmth, and compassion
• Answer phones, respond to emails and text messages, and manage daily communication
• Schedule and confirm appointments using dental software
• Verify insurance eligibility, benefits, and claim statuses
• Present treatment plans, explain financial policies, and collect payments
• Accurately enter and update patient information
• Maintain HIPAA-compliant records and office confidentiality
• Coordinate with the clinical team to ensure a smooth patient experience
• Keep the front desk area tidy, organized, and stocked
• Assist with internal marketing and community engagement efforts

Requirements

• Dental office experience preferred but not required (pediatric experience is a plus!)
• Proficiency with dental insurance verification, scheduling, and billing
• Familiarity with Archy or similar dental software preferred
• Ability to multitask and stay organized in a fast-paced environment
• Professional and clear communication skills—both in person and over the phone
• Confidence in discussing finances and requesting payments
• Friendly, reliable, and team-oriented with a can-do attitude
• Bilingual (English/Spanish) is a plus
• Additional training or certifications in dental administration are a bonus

Pay: From $20.00 per hour

Language:

• Spanish (Required)

Ability to Commute:

• Port Chester, NY 10573 (Preferred)

Work Location: In person