Dental Receptionist

Privately owned pediatric dental practice in Homestead, FL seeks a full-time dental receptionist. If you enjoy working with people, thrive in a fast-paced environment, and have a passion for patient care, we’d love to hear from you!

Who We’re Looking For:

• 1+ year experience working in a dental office or in a similar role
• Bilingual (English/Spanish) is required
• Personable, friendly, and great at multitasking
• Experience with Open Dental is a plus!
• Displays strong interpersonal skills and has a strong customer service mindset
• Flexible, committed, fun, team focused and great listener who can related with people

Responsibilities

• Greet and check in patients in a warm, professional manner
• Answer phones, schedule appointments, and manage the calendar
• Verifying insurance, collect co-pays or balances and handling patient check-in/out
• Maintain accurate patient records and ensure smooth front office operations
• Communicate with dental assistants, hygienists, and dentist to ensure seamless care
• Ensure a clean and welcoming reception area
• Provide customer support by addressing inquiries and resolving issues promptly
• Support office management functions to enhance overall efficiency
• Check voicemail on a daily basis
• Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice.

Qualifications

• 1+ year experience in a dental or medical office preferred
• Strong communication skills to effectively interact with patients, staff, and doctors.
• Ability to handle patient inquiries, concerns, and complaints in a professional and empathetic manner
• Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Effective time management skills to prioritize responsibilities efficiently
• Experience in customer service or administrative roles is highly desirable
• Strong typing skills along with attention to detail for accurate data entry and filing processes
• Building and maintaining a positive, welcoming atmosphere for patients.
• Familiarity with dental software (Open Dental) is a plus
• Ability to manage several duties at once (e.g., answering phones, greeting patients, managing paperwork)
• Handling high patient volumes, especially during busy times, with ease
• Helping out with additional tasks in the office when needed
• Strong organizational skills
• Professional appearance and positive attitude

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, walking for much of the day
• Manual dexterity: lifting up to 30 pounds (may exceed this amount at times in emergency patient situations)
• Bending and reaching

Hours & Compensation

• Full-time (approx. 35–40 hours/week),
• Must be available to work some Saturdays 8AM-2PM

Why Join Us?

• Beautiful modern office environment with a friendly and welcoming team!
• High end practice that values patient care and quality over quantity.
• On-site parking

Job Type: Full-time

Pay: $17.00 per hour

Work Location: In person